The hotel is amazing, staff are excellent, food is delicious we tried both breakfast and dinner, service is excellent especially Zainab and Hadeer, special thanks to them, we felt at home because of their welcoming attitude and kind service, staff at the reception were very welcoming and helpful as well
Ohood
September 2024
Exceptional Service – The Staff Are the Heart of This Hotel I recently had the pleasure of staying at Le Passage Hotel in Cairo, and I must say, it was an unforgettable experience. While the hotel itself is undoubtedly five-star, with excellent amenities, immaculate rooms, and a prime location, what truly sets it apart is the staff. From the moment I stepped into the hotel, the check-in staff created a warm and caring touch that set the tone for my entire stay. Their genuine smiles, attentiveness, and seamless handling of the check-in process made me feel instantly welcome and valued. It was more than just professionalism—it was heartfelt hospitality at its finest. Throughout my stay, every member of the team went above and beyond to ensure my experience was exceptional. The concierge anticipated my needs with remarkable insight, the housekeeping staff ensured every detail was perfect, and the restaurant team delivered impeccable service with genuine care. Their collective dedication to excellence creates an atmosphere that makes you feel at home away from home. The staff’s commitment to creating memorable moments is the heartbeat of this hotel. Their personalized service and attention to detail left a lasting impression, making it clear that they are not just employees but the greatest asset of this establishment. Le Passage Hotel isn’t just a stay; it’s an experience, brought to life by the incredible people who work there. I highly recommend this hotel to anyone visiting Cairo. Rest assured, you’ll leave with great memories and a renewed appreciation for world-class service.
Strini
Januari 2025
I was a guest of your hotel since the hotel was under Movenpick name, I do love the hotel and location, not much change still I can feel the Movenpick touch everywhere, I can can advice the management and owner to look for full hotel renovation section by section in order to match the new hotels trend, your hotel have enough space to have the best hotel in Cairo as well your facilities it’s great but only need someone to look at it,, many thanks
Mohammed
Desember 2024
After the dirt and noise and greed in the streets of Cairo, arriving in the hotel feels like landing on a beautiful island. Mariam and Ibrahim at the reception were exceptionally welcoming. The food in the restaurant is good, WLAN works everywhere.
Dr
Januari 2025
The staffs are good and helpful Sara at reception and Malak at the Asian Restaurant. Another lady at buffet area named Mai was good in customer service. Food quality and taste needs to be worked upon.
Md
September 2024
The hotel was very nice and the facilities are modern. The food from room service is cheap. I liked the Butler's lounge, but I wasn't aware of all the details until i called someone, I would have missed it otherwise.
Maria
Agustus 2024
Location near the airport made it easy for quick take off and landing, I did it three times during my stay Not too close to the city if you have some work to do over there Very helpful and friendly staff acting immediately to sort out complaints The breakfast is good enough, typical continental breakfast with added Egyptian taste I liked.
Nabil
Juli 2024
The friendly staff, how clean the hotel is and the close proximity to the airport.
Ngozi
Januari 2025
We loved how close to the airport this hotel was! It includes free shuttle from there. We also got upgraded to a better room during our stay so that was great. They provided fruits and bottles of water in our room and we really appreciated the details. Staff was very nice and helpful.
Marie-chloé
Februari 2024
We got a free upgrade to the premium room, these rooms are new and you can feel the difference. Everything was clean and hygienic. Bed was comfortable and really good and clean shower. In room minibar, wardrobe, tv and safety box. Pick up shuttle was immediately ready when we came out of airport. I’d have chance, book the premium room!
Tom
Mei 2024