Le Passage Cairo Hotel & Casino

Exceptional Service – The Staff Are the Heart of This Hotel I recently had the pleasure of staying at Le Passage Hotel in Cairo, and I must say, it was an unforgettable experience. While the hotel itself is undoubtedly five-star, with excellent amenities, immaculate rooms, and a prime location, what truly sets it apart is the staff. From the moment I stepped into the hotel, the check-in staff created a warm and caring touch that set the tone for my entire stay. Their genuine smiles, attentiveness, and seamless handling of the check-in process made me feel instantly welcome and valued. It was more than just professionalism—it was heartfelt hospitality at its finest. Throughout my stay, every member of the team went above and beyond to ensure my experience was exceptional. The concierge anticipated my needs with remarkable insight, the housekeeping staff ensured every detail was perfect, and the restaurant team delivered impeccable service with genuine care. Their collective dedication to excellence creates an atmosphere that makes you feel at home away from home. The staff’s commitment to creating memorable moments is the heartbeat of this hotel. Their personalized service and attention to detail left a lasting impression, making it clear that they are not just employees but the greatest asset of this establishment. Le Passage Hotel isn’t just a stay; it’s an experience, brought to life by the incredible people who work there. I highly recommend this hotel to anyone visiting Cairo. Rest assured, you’ll leave with great memories and a renewed appreciation for world-class service.

After the dirt and noise and greed in the streets of Cairo, arriving in the hotel feels like landing on a beautiful island. Mariam and Ibrahim at the reception were exceptionally welcoming. The food in the restaurant is good, WLAN works everywhere.

The hotel was very nice and the facilities are modern. The food from room service is cheap. I liked the Butler's lounge, but I wasn't aware of all the details until i called someone, I would have missed it otherwise.

The friendly staff, how clean the hotel is and the close proximity to the airport.

We got a free upgrade to the premium room, these rooms are new and you can feel the difference. Everything was clean and hygienic. Bed was comfortable and really good and clean shower. In room minibar, wardrobe, tv and safety box. Pick up shuttle was immediately ready when we came out of airport. I’d have chance, book the premium room!